Contact & Support

We're Here to Help

Whether you have a question, need technical assistance, or want to partner with us, our team is ready to assist.

General Inquiry

Questions about the platform, partnerships, or press

Within 24 hours

Technical Support

API issues, deployment problems, SDK questions

Within 4 hours (Pro/Enterprise)

Billing & Payments

Subscription changes, invoices, payouts, refunds

Within 12 hours

Creator Support

Model publishing, verification, analytics, revenue

Within 24 hours

Enterprise Sales

Custom contracts, private deployments, dedicated support

Within 2 hours

Security & Compliance

Vulnerability reports, compliance questions, audits

Within 1 hour (critical)

Send Us a Message

Fill out the form and we'll get back to you as soon as possible

Meet the Support Team

Real humans helping you succeed with AI

SC

Sarah Chen

CEO

SC
MJ

Marcus Johnson

CTO

MJ
ER

Emily Rodriguez

VP Engineering

ER
DP

David Park

VP Product

DP
LT

Lisa Thompson

Head of AI Safety

LT
AK

Alex Kumar

Head of Creator Relations

AK

Still Have Questions?

Can't find what you're looking for? Our team typically responds within a few hours.